Once we have received your order, we will review your instructions regarding the font, style and thread color(s) you have selected. If we have any questions or concerns, we will contact you immediately via phone or email. We are able to make recommendations if you are not sure of what thread color, style etc that would look best for your purchase we are always here to help!
When checking out, please spell out the exact full name of the recipient of your order so that we know which order the initials need to go. Your information should look like this: Katherine Patricia Smith. Please note that all monogrammed products are non refundable.